When we started building Saveboost, one of the first question we asked ourselves was how can we build a service that we would trust and use ourselves. Every initial decision was made thinking as we as users and how we would like to have our data treated. This made us design our system having privacy and security as our top priority.
We don't store any data we don't need in order to provide you the service. We don't sell, share or use your data without your permission. We use Facebook Messenger only for communication with you. Facebook does not have access to your bank account credentials.
We don't store your debit card information and this is never sent to our servers. We just get an encrypted token from a PCI compliant partner. We only have a read-only access to your transaction data and you can always revoke this access at any time. We will never sell or share your bank transaction information. You can always close your Saveboost account and you can contact us at firstname.lastname@example.org.
We use 256-bit TSL encryption for our website and all services communication and databases. That's the same level of security used by the best banks worldwide. We use Amazon Web Services (AWS) to host our service. A secure online data storage and hosting service that is also used by the US Department of Defense and NASA. All our servers, services and applications are scanned and patched regularly in order to reduce known risks and vulnerabilities.
We use Facebook OAuth, an secure authentication protocol to connect with Facebook Messenger. We also use Auth0 for user authentication in our app. All their network communication uses TLS with at least 128-bit AES encryption. The connection uses TLS v1.2, and it is encrypted and authenticated using AES_128_GCM and uses ECDHE_RSA as the key exchange mechanism.
We comply with the LOPD, following the Spanish regulation, one of the most stricts on user privacy and data protection.
We don't have direct access to your money saved in Saveboost. Your money is yours and you have full control of it. Your money is saved in a secure bank account controlled by an authorized payment institution called Transferzero and regulated by the Spanish Central Bank. Even if Saveboost company is over, your money is never under risk as it's protected by the Spanish Central Bank. Saveboost is a technology company and we work together with regulated finance institutions to provide you a safe and legal service with a great user experience.
If you believe you've discovered a bug in Saveboost or if you have any questions, please get in touch at email@example.com
Thank you for your trust.